Executive, Marketing & Administration

Job Responsibilities

The Executive – Marketing & Administration will be responsible for supporting our hotel’s marketing initiatives and ensuring seamless day-to-day operations. This role is perfect for a detail-oriented professional who thrives in a fast-paced hospitality environment and enjoys balancing creative marketing work with administrative coordination.

Responsibilities

• Assist in planning and executing marketing campaigns to promote the hotel’s services.
• Coordinate with the Head Office Marketing team to manage website and social media content.
• Support the creation of engaging marketing materials – brochures, newsletters, and posts.
• Provide administrative support to the GM/RM and guest relations team, including VIP coordination and guest feedback.
• Ensure smooth communication between departments to deliver exceptional guest experiences.
• Prepare marketing and operational reports and support event coordination.

Qualifications & Skills

• Bachelor’s degree in marketing, Business Administration, or Hospitality Management.
• Minimum 2 years’ experience in marketing, administration, or hospitality operations.
• Strong communication, organizational, and multitasking skills.
• Proficient in Microsoft Office; familiarity with digital marketing tools (e.g., Google Analytics, social media, email marketing).
• Creative mindset with attention to detail and guest service excellence.
• Experience with hotel management software (SAP) and event coordination.

Person Specifications