Executive, Reservations

Job Responsibilities

• Manage all reservation inquiries.

• Update hotel rates and contracts with travel agents.

• Communicate with customers, management and colleagues and provide clear concise and accurate information.

• Stay constantly abreast with market trends and competitor rates.

• Effective use of central reservations system.

• Meet individual set targets and goals.

• Work independently, show initiative, provide direction, manage multiple tasks and prioritize among assignments.

• Organize and prioritize work, assisting in the coordination and distribution of work.

Person Specifications

• A minimum of 2 years’ experience in a similar capacity, preferably in a five-star property.

• Hands-on experience working with OPERA system will be an added advantage.

• Creative and an innovative thinker who can bring thoughts to actions with speed.

• Good team player with excellent interpersonal skills and communication skills.

• Sound knowledge on MS Office packages.