Asst. Manager- Learning & Development(JC-2128)

Job Responsibilities

• Conduct needs-based trainings on the skills pertinent to the F&B knowledge scope which includes, but not limited to: Beverage Knowledge, HACCP Standards, Brand Documentation, Customer Service, Food & Beverage Basics & Recipes.

• Facilitate on-the-job training sessions for restaurants.

• Conduct internal auditing of all restaurants, beverages, and food items to ensure adherence to brand standards and hygiene practices.

• Supervise Cinnamon departmental trainers to ensure that learning activities of all restaurants are conducted and relevant documents are maintained accurately.

• Source external trainers depending on the needs of the F&B department.

• Attend departmental briefings and provide feedback.

• Develop innovative and interactive methods of delivering training programmes.

• Develop F&B training plan.

Apart from the job duties stated above, the right candidate is required to be multi-skilled to assist the L&D department in the following areas:

• Assist in the city sector induction programme.

• Provide F&B specific training sessions to other departments.

• Assist in external hotel familiarization tours.

• Collaborate with other trainers in developing new and up to date training programmes.

• Maintain training records.

Person Specifications

•  A degree in Hospitality Management from a reputed institution, preferably in Food & Beverage.

• Professional qualification in Training.

• Minimum 3 years' experience in F&B operations in Executive capacity

• Excellent command of English is mandatory, both verbal and written.

• Knowledge of Microsoft Office.