Manager, Event Sales

Job Responsibilities

• Continuous focus on achieving the allocated revenue budget throughout the month to achieve the forecasted annual target.

• Research the market, analyze current and potential trends, and monitor competitor behavior to address the trends and competitor activities and to maximize banquet sales revenue.

• Respond to inquiries ranging from telephone calls, emails, and walk-ins by the end of each working day.

• Provide accurate and timely information to clients, vendors, and meeting planners.

• Meet and discuss with clients on the specifics of the event for pricing and event planning purposes.

• Coordinate event requirements with the relevant departments and tears of the Hotel to ensure smooth flow the event.

• Make regular visits to events to ensure smooth flow of proceedings.

• Execute administrative duties, including but not limited to correspondence contract generation, filing, payments, and other administrative duties as required.

• Coordinate guest problems and complain with assistance from senior supervisor/ head of department when necessary.

• Maintain excellent communication and relationships with other departments and tears of the Hotel to ensure consistency of customer service and quality of food and beverages.

• Promote the Hotel's event services to all associations. medical industry, leisure industry, corporate companies, and embassies by continuously visiting and strengthening relationships.

Person Specifications

• Minimum 3 years of sales experience preferably in banquets, in a five-star hotel at a senior executive level.

• Fluency in English and excellent communication & negotiation skills.

• Excellent interpersonal and team management skills.

• Professional qualification in Sales & Marketing will be a definite advantage.