IT Support Executive
John Keells Office Automation (Pvt.) Ltd., (JKOA), is a 100% owned subsidiary of John Keells Holdings PLC., the largest listed conglomerate in the Colombo Stock Exchange. JKOA is the premier provider of office automation solutions in Sri Lanka, in the businesses of copying, printing, mobiles, computing, visual projection solutions and retail automation. Our services reach out to government, private organizations and NGOs across the country. Innovative products from leading brands and exceptional after sales support has been JKOA’s forte for more than 30 years.
Job Responsibilities
- Managing IT Helpdesk by attending to user Issues, queries prioritizing tasks based on impact.
- Configuration/Installation of Computer Hardware, Applications, and infrastructure maintenance.
- Manage Security & Compliance ratings.
- User support for application related issues and concerns
- Managing and Maintenance of IT Assets & Equipment
Person Specifications
- Individual should possess a bachelor’s degree in IT/relevant field.
- Minimum of 2 years of experience in a similar capacity
- Knowledge in Windows 10/11 and O365 is essential.
- Excellent communication, presentation skills, can-do attitude, and interpersonal skills.
Interested candidates are encouraged to apply on HIVE before the 30.04.2024
John Keells Office Automation (Pvt) Ltd
19 Apr 2024