Senior QA Engineer
John Keells Information Technology (Pvt) Ltd (JKIT), the consulting and professional IT services arm of John Keells Holdings PLC, (Sri Lanka's largest conglomerate listed on the Colombo Stock Exchange), is a global professional services leader, transforming enterprises with cutting-edge digital solutions.
Driven by a Cloud-first, Mobile-first and AI-first strategy, and strategic partnerships with global leaders like Microsoft, SAP, and Salesforce, JKIT focuses on Strategy, Consulting, Digital, Technology, and Operations for large multinational companies worldwide, empowering businesses with innovation, agility, growth, and security. JKIT has delivered many award-winning solutions to some of the biggest names in Europe, the Middle East, and Asia.
We invite applications from suitably qualified individuals for the post of Senior QA Engineer. The selected candidate will report to the QA Lead.
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The Senior QA Engineer will be responsible for:
- Designing and executing test cases for functional, regression, sanity, and smoke testing on Salesforce-based applications.
- Analyzing user stories and acceptance criteria to create comprehensive test scenarios.
- Performing manual testing to validate user interfaces, workflows, and data integrity.
- Validating the full order lifecycle, including order creation, activation, billing, and provisioning.
- Conducting detailed testing of customer portals, billing modules, and reporting dashboards.
- Verifying Salesforce–Zuora integration for subscription management, billing accuracy, and invoice generation.
- Performing API testing using Postman, validating response codes, payloads, and endpoints.
- Ensuring seamless communication between Salesforce and external systems.
- Validating user roles, profiles, and permissions to maintain secure access control.
- Logging and tracking defects using JIRA or similar tools, ensuring timely resolution.
- Collaborating closely with product managers, developers, and business analysts in Agile/Scrum teams.
- Participating in sprint ceremonies including daily stand-ups, sprint reviews, and retrospectives.
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The ideal candidate should possess:
- 4–6 years of hands-on experience in Quality Assurance with strong expertise in manual testing.
- Experience testing Salesforce (Sales Cloud, Service Cloud) environments.
- Strong understanding of billing platforms, preferably Zuora.
- Proven expertise in API testing using Postman.
- Proficiency in JIRA and Confluence for defect tracking and documentation.
- Strong analytical, problem-solving, and communication skills.
- Experience working in Agile/Scrum development environments.
- Ability to work 11:00 AM – 8:00 PM shift.
- Preferred Tools & Platforms: Salesforce CRM, Postman, JIRA, Confluence, TestRail/Zephyr, Zuora (for billing validation).
If you’re up for the challenge, please send your resume to careers@johnkeellsit.comor Click on the advert to apply. Please state the position you’re interested in the subject line of your email.