Cluster HR Manager

Job Responsibilities

• Design, develop and validate policies and frameworks to support talent development, engagement, performance management and career and succession planning etc. together with governance.
• Coordination for promotions, transfers, and new hires in collaboration with the center HR team, territory managers and collection center managers.
• Coordination to arrange required training facilities and monitor the training programs to ensure that objectives are met.
• Be proactive to bridge the gap between business operational needs and HR related expectations.
• Maintain awareness of the culture, plans, financial position, and competition of the business under the HR purview.
• Do regular visits to collection centers to monitor and facilitate HR supervision.
• Ensure regulatory compliance with legal requirements pertinent to the day to day management of employees and collaborate with the Human Resources department when necessary.
• Drive employee engagement activities and recognition programs to build morale, improve workplace relationships and boost productivity and retention.
• Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary.
• Ontime submission of management information for decision making.
• Ensure the health and safety standards of the workplace are upheld by identifying risks in advance.
• Assist payroll division to enable payroll processes on time.

Person Specifications

• Should possess a Bachelor’s Degree in business management, HR or a similar qualification.
• Previous experience in human resources, professional development and training or employee relations will be an added advantage.
• Knowledge of best practices related to human resources.
• Willingness to travel island wide to visit collection centers.
• Should possess excellent communication and interpersonal skills.