Executive - Employee Support Centre

Job Responsibilities

• Ensure timely recruitments in accordance with company guidelines.
• Maintain accurate attendance records for training programs and external visitors.
• Prepare and organize training materials and resources ahead of scheduled sessions.
• Review rejoining requests from former employees and coordinate with relevant departments to assess their suitability.
• Handle rejoining-related concerns and ensure a smooth reintegration process.
• Plan and implement campaigns for promoting job vacancies across various platforms.
• Publish recruitment advertisements through appropriate media channels.
• Conduct call campaigns and other outreach efforts to attract and engage with potential candidates.
• Manage and update candidate databases to ensure a smooth and efficient recruitment workflow.
• Responsible for handling Employee transfer requests.

Person Specifications

• Bachelor’s Degree in Human Resource Management or a recognized equivalent Professional Qualification.
• Minimum  2 years’ work experience in a similar HR role, preferably in a fast-paced or service-oriented environment.
• The ability to lead and implement operational improvements and process optimization initiatives.
• Strong interpersonal and communication skills with the ability to collaborate effectively across teams.
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, etc.).
• A collaborative team player with a proactive, solution-oriented mindset.
• Confident in public speaking, making announcements and delivering presentations.
• Highly self-motivated with a drive for continuous improvement and excellence.