Supervisor - Service Assurance - CCTV
Keells, as a leading retailer is striving to deliver its core purpose to ‘improve the quality of life for the nation’. We know that to deliver on our core purpose, we have to grow and develop Sri Lanka’s best retail team. If you want to come on this journey with us, to deliver retail excellence, then we can really support your ambitions and future growth.
What you need to do
- Observe the checkout operation at all outlets, if the checkout queue management is not managed ensure to capture, inform, and record the relevant data.
- Ensure to capture, inform, and record the relevant data if any gaps are found at outlets during operational hours.
- Monitor staff availability at all service touch points (Vegetable, Meat, Fish, Bakery, Hot Food) and assist customers accordingly.
- Ensure processes are adhered at the shop floor, such as safety measures, staff grooming, and behavioural and if any mishaps are found, ensure to capture, inform, and record data.
- Ensure that day-to-day activities at outlet levels, such as morning briefing, etc..are taken and if any mishaps are found, ensure to capture, inform and record the relevant data.
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What you need
- GCE A/L, Degree or Advance diploma in any field/Diploma in Computing (MS office).
- Minimum Two-Year Experience in the retail store.
Interested candidates are encouraged to apply on HIVE before the 29/06/2026.
Jaykay Marketing Services (Private) Limi
25 Jun 2026