Assistant Manager - Learning & Development

Job Responsibilities

• Partner with business leaders to conduct comprehensive Training Needs Analyses across assigned categories, business units within the Consumer Foods Sector, and Keells Food Products.

• Drive field sales coaching initiatives to uplift capabilities of sales teams and distributor sales forces.

• Lead learning programs under the Modern Trade Learning Academy, fostering strong learner engagement and continuous capability development.

• Design and deliver the Annual Learning & Development Plan, aligned with business strategy and incorporating sales capability requirements.

• Prepare, manage, and monitor the annual training budget, including compliance programs and sales capability initiatives identified through needs analysis.

• Oversee pre- and post-training evaluations to measure learning impact, ROI, and continuous improvement across all interventions.

• Maintain accurate training records and contribute to quarterly L&D reports to ensure leadership visibility and insights.

• Manage end-to-end Performance Management cycles, ensuring consistency, alignment, and timely execution across teams.

• Support talent reviews and succession planning for executive and critical sales leadership roles.

• Coordinate comprehensive induction programs for new hires, enabling cultural integration and business readiness.

• Administer eLearning initiatives and manage the sector Learning Management System (LMS) across all functions, including sales.

• Collaborate with internal and external facilitators to design and deliver bespoke learning programs aligned to business and sales capability needs.

• Provide operational HR support as required, contributing to overall team effectiveness and organizational agility.

Person Specifications

• Bachelor’s degree / Higher Diploma in Human Resources, Business Management, Psychology, or a related field (a Master’s or relevant professional certification is a plus).
• 3–5 years of experience in Learning & Development, Talent Management, or HR operations—preferably in FMCG or a fast-paced corporate environment.
• Proven track record in designing, implementing, and evaluating training programs across diverse business units.
• Strong expertise in Training Needs Analysis and learning strategy development.

• Proficiency in managing LMS platforms and driving e-learning initiatives.
• Ability to engage with internal and external stakeholders to curate impactful learning experiences.
• Exceptional organizational skills, including planning, logistics, and data management for L&D reporting.
• Confidence in budgeting and aligning training spend on business priorities.
• Comfortable working both independently and as part of a cross-functional team.
• Strong communication and presentation skills—with sensitivity to cultural nuances and audience diversity.
• Adaptability and initiative to support HR operations on a need basis.