Assistant Manager - Learning and Development

Job Responsibilities

• Collaborate with business leaders to conduct comprehensive Training Needs Analysis (TNA) across assigned categories and business units within the Consumer Foods Sector.

• Lead strategic initiatives under the Modern Trade Learning Academy to enhance learner engagement and drive capability development.

• Develop, manage, and track the annual training budget, including costs related to mandatory compliance programs identified during the TNA process.

• Design and execute the Annual Learning & Development (L&D) Plan in alignment with business and strategic priorities to ensure relevant and impactful learning interventions.

• Implement pre- and post-training evaluations to assess program effectiveness, measure learning impact, and ensure continuous improvement.

• Maintain accurate and up-to-date training records, contributing to quarterly L&D reporting and organizational capability dashboards.

• Manage end-to-end Performance Management cycles, ensuring timely goal setting, mid-year reviews, and year-end evaluations, aligned with organizational timelines and objectives.

• Support annual talent reviews and succession planning for executive-level and critical roles, providing insights and driving talent development initiatives.

• Coordinate and manage the complete onboarding and induction process for new hires, ensuring seamless cultural integration and accelerated business readiness.

• Oversee administration of eLearning initiatives, ensuring content accessibility, relevance, and timely completion across teams and departments.

• Manage the Learning Management System (LMS) for the sector, ensuring accurate tracking, reporting, and user support to enhance digital learning experiences.

• Partner with internal subject matter experts and external facilitators to design and deliver bespoke training programs tailored to evolving business needs.

• Provide operational HR support as needed, contributing to the broader HR team’s agility, cross-functional collaboration, and overall effectiveness.

Person Specifications

• Bachelor’s degree or Higher Diploma in Human Resources, Business Management, Psychology, or a related discipline; a Master’s degree or relevant professional certification (e.g., CIPD, SHRM) is a strong advantage.

• 3–5 years of proven experience in Learning & Development, Talent Management, or broader HR operations—ideally within an FMCG or fast-paced corporate environment.

• Demonstrated ability to design, implement, and evaluate training programs across various business units, ensuring alignment with organizational goals.

• Strong expertise in conducting Training Needs Analysis (TNA) and developing learning strategies that address skill gaps and future capability needs.

• Proficient in managing Learning Management Systems (LMS), with hands-on experience in launching and promoting e-learning initiatives.

• Sound understanding of performance management processes, including goal setting, feedback cycles, and development planning.

• Experience supporting talent review and succession planning processes, particularly for critical and leadership roles.

• Skilled in stakeholder engagement—able to collaborate effectively with internal business leaders and external training partners to co-create impactful learning solutions.

• Excellent organizational and project management skills, with a strong ability to manage training logistics, scheduling, and end-to-end coordination.

• Analytical thinker with the ability to measure training effectiveness, gather feedback, and apply insights for continuous improvement.

• Confident in preparing and managing training budgets, ensuring optimal allocation of resources based on business priorities and ROI.

• Comfortable working independently as well as collaboratively in cross-functional and multicultural teams.

• Strong communication and presentation skills, with the ability to adapt messaging based on audience, function, and cultural context.

• Agile, proactive, and open to supporting broader HR operational tasks as required, demonstrating team-oriented flexibility.