Manager - PR, Loyalty & Partnerships

Come Join Sri Lanka's hospitality trendsetter, the premier five-star city hotel Cinnamon Grand - the flagship hotel of John Keells Holdings' Cinnamon Hotels and Resorts chain.

Responsibilities

• Develop and execute public relations, communication, and stakeholder engagement strategies aligned with business objectives.
• Manage media relations, press communications, and publicity initiatives to enhance brand visibility and reputation.
• Plan and coordinate PR campaigns, media events, press conferences, and promotional activities.
• Drive digital communication initiatives and monitor campaign performance against established KPIs.
• Build and maintain strong relationships with media, industry partners, customers, and other key stakeholders.
• Ensure consistent brand messaging across all communication channels and platforms.
• Collaborate with internal teams to support business goals and strengthen employee engagement through internal communications.
• Monitor, analyze, and report on the effectiveness of communication and public relations initiatives, providing insights for continuous improvement.
• Develop and strengthen strategic partnerships and loyalty initiatives to enhance customer engagement, retention, and brand value.
• Identify and cultivate partnership opportunities that support business growth and elevate customer experience.

Eligibility Requirements

• Bachelor's Degree in Public Relations, Communications, Marketing, Journalism, Business Management, or a related field.
• Professional qualifications in Public Relations, Marketing, Brand Management, or Digital Marketing, and/or a Master's Degree or postgraduate qualification in a related discipline, will be an added advantage.
• Minimum 5 years of experience in Communications, Public Relations, Media Relations, or a related field.
• Prior experience in the hospitality industry will be an added advantage.
• Excellent verbal and written communication skills, with the ability to craft and deliver clear, compelling, and impactful messages.
• Proven ability to build and maintain strong relationships with media professionals and key stakeholders to enhance brand visibility and secure positive media coverage.
• Strong crisis communication and reputation management skills, with the ability to respond effectively to sensitive situations in a professional and timely manner.
• Creative and innovative mindset with the ability to develop engaging communication campaigns, content, and stakeholder engagement initiatives.

Interested candidates are encouraged to apply on HIVE before the 20 June 2026. For more details please contact ‘Rosandrine Slegers’ on (+94) 76 823 0423.