Assistant Manager - Operations

Job Responsibilities

• Plan and implement ITV operations to meet client requirements effectively.

• Ensure ITV operator rosters are developed and executed to meet operational targets.

• Develop and implement OH&S plans to achieve safety objectives.

• Ensure cost-effective and adequate employee welfare while managing operational costs efficiently.

• Ensure strict adherence to safety protocols and standard operating procedures by all operators.

• Monitor and achieve operational KPIs and efficiency benchmarks.

• Act as a liaison between client teams, port authorities, and internal departments to ensure smooth communication and coordination.

• Serve as the main point of contact for Operations Executives and OH&S Executives during ITV operations.

• Promptly address and resolve any operational or safety-related issues raised by Operations Executives and OH&S Executives.

• Optimize the productive utilization of ITV operators and identify areas for continuous improvement.

• Continuously monitor key operational parameters and submit timely management reports.

Person Specifications

• 3 to 5 years of experience in an operational or similar role.

• Strong understanding of OH&S regulations and practices within an industrial setup.

• Hands-on experience in managing frontline workers, with proven people management skills.

• Analytical mindset, detail-oriented, and self-driven, with the ability to work effectively under pressure in a dynamic environment.

• Good physical and mental fitness to meet operational demands.

• Sound knowledge of IT systems and management.