Process Associate - Quality Assurance
Infomate is a fully owned subsidiary of John Keells Holdings, a pioneer in shared services and a leading Business Process Management Company offering Finance & Accounting, Back Office, Customer Support, HRO and Payroll services in both local and global context. Join our team for an exciting opportunity and reach greater heights.
Job Responsibilities
- Perform regular quality checks on processed transactions to ensure accuracy, completeness, and timeliness
- Select appropriate samples of transactions for auditing based on defined sampling techniques
- Prepare daily, weekly, and monthly KPI reports and dashboards
- Conduct regular audits to identify errors, process deviations, and compliance issues
- Work closely with operation teams to ensure quality objectives are met and resolve issues liaising with the team members
Person Specifications
- 6+ months of relevant experience in Internal Audit or Financial Quality Assurance
- Prior experience in the BPO industry will be an added advantage
- Following or completed a relevant degree program or professional qualification in CIMA / ACCA / AAT/ CA
- Good knowledge and experience in MS Excel
- Strong verbal and written communication skills, Leadership and Interpersonal Skill
If you are an enthusiastic individual passionate about reaching the greatest heights in the field of Finance & Accounting, then this is your opportunity. Share us your resume now
29 Jul 2025