Senior Associate - Human Resource Outsourcing Services
Infomate is a fully owned subsidiary of John Keells Holdings, a pioneer in shared services and a leading Business Process Management Company offering Finance & Accounting, Back Office, Customer Support, HRO and Payroll services in both local and global context.
Join our team for an exciting opportunity and reach greater heights.
Job Responsibilities
- Manage end-to-end employee lifecycle processes (onboarding to offboarding)
- Coordinate recruitment activities, including interviews and candidate communication
- Handle HR administration, employee records, and system updates
- Respond to employee queries promptly in line with defined SLAs
- Support payroll input preparation and validation to ensure accuracy and compliance
- Assist with employee relations and escalate issues as needed
- Ensure compliance with policies, regulations, and audit requirements
- Contribute to process improvements and operational efficiency and service delivery by identifying opportunities
Person Specifications
- Has or recently completed a bachelor's degree or Professional Qualification in Human Resource Management or Business Administration or a related field from a recognized Institute.
- Minimum 2 years of experience in HR
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong verbal and written communication skills, leadership, and interpersonal skills.
- Ability to work effectively as part of a team and contribute to a positive working environment.
- Ability to work under pressure and manage SLAs and timelines.
If you are an enthusiastic individual passionate about reaching the greatest heights in the field of Human Resources, then this is your opportunity. Share us your resume now.
InfoMate (Pvt) Limited
23 Mar 2026