Associate Project Manager - Digital Applications

Associate Project Manager – Digital Applications

Union Assurance is a leading corporate and one of the fastest growing entities in the Life Insurance industry backed by the strength and stability of John Keells Holdings PLC, one of Sri Lanka's largest conglomerates.

The Job Role:

The person will be responsible to provide support on the day-to-day delivery management and program management for customer experience applications.

Principle Accountabilities:

• Implement customer life cycle and life operations-related front-end digital systems supporting external usage applications such as Clicklife engagement features, Clicklife self services, Direct to consumer products
• Responsible for the day-to-day delivery management and program management for customer experience apps
• Participate in the development and deployment of digital systems at every stage of the project phase
• Support the implementation of customer applications life cycle and front-end digital systems
• Provide assistance to execute projects, update the schedule, and highlight anomalies
• Follow the guidelines, standards, methodology, and processes during the execution of projects
• Collaborate with vendors, and other IT personnel from Security, Risk, and Compliance, Source System experts, QA, and the Data Centre on project objectives
• Document and maintain technical support procedures and user manuals to ensure that they are up-to-date and accurate
• Execute the project life cycle from requirements to implementation
• Document changes and modifications to application features and other technical specifications
• Ensure successful delivery of projects on-time, within budget, and within scope
• Assist in the timely implementation of software development practices and other IT best practices
• Document concerns with respect to systems, security, and audit issues pertaining to digital systems as per the SLAs and seek guidance to resolve them
• Update the vendor list and the terms agreed for the delivery
• Prepare, update, and track the schedule of integration of digital channels to enable a digital sales experience.

Qualifications and Experience

• Bachelor's Degree in Information Technology from a recognized university.
• Minimum 2 - 3 years’ experience in Senior Executive capacity with 08+ years overall experience.
• Proficiency in SQL, Experience in working with ebao PAS data structures.
• Exceptional communication and interpersonal skills.
• Strong problem-solving abilities and meticulous attention to detail to ensure high-quality outcomes and efficient resolution of complex challenges
• Adaptability, work under pressure and capacity to work in fast-paced environments.
• Ability to work independently and in a team-oriented environment.

The selected candidate for the above position will be entitled to an attractive remuneration package. Applicants who are interested are encouraged to apply on or before 07th June 2025.