Senior Systems Engineer

Senior System Engineer

Union Assurance is a leading corporate and the fastest growing entity in the Life Insurance industry backed by the strength and stability of John Keells Holdings PLC, one of Sri Lanka's largest conglomerates. For the 9th consecutive year, the company has received the GPTW certification as a ‘Best Employer Brand,' and in 2020 was awarded the ‘Global Employer Brand’ by the World HRD Congress.

The Job

The person will be responsible to implement and handle IT-related systems , networks and endpoints, manage the installation of security tools and cloud infrastructure availability to ensure incident prevention and maintain service availability.

Principle Accountability:

• Perform administration and maintenance of IT infrastructure services.
• Support database administrators to function without disruption and with optimal connectivity.
• Provide services that are in line with organizational requirements and new technologies and apply system updates, patches, configuration changes and automation.
• Fulfil flawless deliverables of IT infrastructure-related projects and assist servers in multiple data centers.
• Ensure network connectivity to support branch offices and corporate communications.
• Enable wireless and data center access for core and digital applications without disruption for optimal connectivity.
• Implement end-user IT services Identity and directory services, email, and remote working
• Highlight emergencies, irregularities in business continuity, incident response, and execution of IT and network infrastructure recovery plans
• Execute disaster recovery architecture and infrastructure-related services and provide IT support to business-related functions.
• Assist and provide data in making reports and MIS IT updates.
• Become a point of contact for collecting information on IT infrastructure and security-related issues.
• Attempt to resolve operational or service delivery issues and minimize escalations.
• Escalate sensitive and contentious operational or service delivery issues to the immediate manager.
• Maintain rapport with vendors and suppliers

Qualifications and Experience:

• 04-05 years of experience in system Engineering role.
• Bachelor’s degree in information technology
• Full/ Part qualification in recognized professional institute will be an added advantage
• Proficiency Azure/OCI cloud platforms, Azure Administration, CCNA, Windows/Linux Servers and firewalls.
• High attention to detail, good interpersonal skills and effective time management are mandatory.
• Highly ambitious, dynamic, result-oriented personality with inter-personal skills   

The selected candidate for the above position will be entitled to an attractive remuneration package. Applicants who are interested are encouraged to apply on or before 14th May 2024.